2.2 TURNOVER This section of the study explores the concept and theories of turnover, its impact of organizational productivity, and the calculation formula. 2.2.1 Definition of Concept Organizations with a “healthy culture” are characterized by high productivity, efficiency, and low turnover because leaders embrace diversity, equality, respect, fairness, and human capacity development (Uyar et al, … Continue reading What is employee turnover?
The term “innovation” is no longer a new concept in academic circles. The term was integrated into healthcare terminology as a concept adopted from other fields. Thus, innovation in healthcare is interchangeably used as it applies in business, marketing, and technology. Innovation refers to a new idea, device, or method, as well as an act … Continue reading A Research on the Concept of Health Innovation
Customer journeys have become the state-of-the-art concept for understanding customer behaviors in a customer-centric way (Jaakkola and Terho, 2021; Becker et al., 2020; Akaka and Schau, 2019). Customer journeys are commonly defined as a series of firm- or offering-related touchpoints that customers interact with during their purchase and usage processes (Becker and Jaakkola, 2020; Lemon … Continue reading A customer journey and engagement research
Abstract Purpose Existing research on customer journeys has tended to focus on the customer’s purchase decision-making and firm-controlled touchpoints, overlooking indirect touchpoints where customer resources and behaviors influence the firm and other actors, beyond financial patronage. This article develops the concept of engagement journeys and discusses their implications on journey design and management. Design/methodology/approach This … Continue reading Understanding and managing engagement journeys
Many employers have initiatives in an attempt to address employee stress. But I bet few employers can identify and explain the particular theory of stress upon which their initiative is built. Currently there are five theories of stress which have been identified as underlying the causes of stress in the workplace. Each of the theories … Continue reading 5 Theories of workplace stress you need to know
Introduction The pressure to perform in the workplace is omnipresent (Mitchell et al., 2019) and increases even more when a person is immersed in a range of technologies that are seen as complex and cause employees to be stressed (Ayyagari, Grover, & Purvis, 2011; Tarafdar et al., 2010). The use of diverse applications and the … Continue reading Post-pandemic digital transformations in organizations
This paper aims to investigate the impact of employee silence on performance and turnover intentions. In addition, it seeks to explore the mediating role of burnout in the link between employee silence, and three employee outcomes-supervisor-rated task/contextual performance and self-reported turnover intentions. Design/methodology/approach Using survey questionnaire design, this paper collected data from 508 telecom engineers … Continue reading The role of burnout as a mediator between silence and employee outcomes
Photo by Karolina Grabowska on Pexels.com Renwick and Mossialos [51] provide a useful typology for crowdfunded health projects. They classify health-related crowdfunding campaigns into four types according to the project’s purpose and the funding method. In their typology, crowdfunding projects might finance health expenses, health initiatives, research, or commercial health innovation. Crowdfunding projects in the … Continue reading Crowdfunding for unmet medical needs
Interesting Facts Here are some interesting, but true facts, that you may or may not have known. The Statue of Liberty's index finger is eight feet long.Rain has never been recorded in some parts of the Atacama Desert in Chile.A 75 year old person will have slept about 23 years.Boeing 747's wing span is longer … Continue reading Get Knowledge, Spread It!
Corporations can have many different structures, but the most typical structure consists of the shareholders, board of directors, officers and the employees. The structure of corporate governance determines the distribution of rights and responsibilities between the different parties in the organization and sets the decision-making rules and procedures. It is usually up to the management board to decide … Continue reading Corporate governance, structures, and sustainable development
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