Academic Research
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STUDY MOTIVATION Pandemic aftershocks have continued to disrupt global economies in 2023, but many organizations have gained resilience through strategic management. The key challenges to organizational growth are mostly within the system, specifically among workforces, so leaders need to analyse their internal business environments to make purposeful decisions based on how their employees feel about…
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This procedure unfolds along two trajectories. The first, the development trajectory, involves market-launching a device better adapted to its use setting because it satisfies societal expectations. The second is the trajectory of the players involved: designers, engineers, business people. For the procedure’s objective to be met, players need to be able to understand and assess…
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4.3.3 System penetration techniques System penetration techniques are used to exploit system resources for facilitating phishing attack initialization (Emigh, 2005; Jakobsson and Myers, 2006). System penetration techniques are in general used along with other types of cyber-attacks but not limited to phishing. We identified two main system penetration techniques: Fast-Flux and Cross Site Scripting.• Fast Flux (FF). FF is not a direct…
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Sepsis occurs when one’s immune system has an extreme response to an infection. It’s a life-threatening condition: globally, it accounts for about 11 million deaths – 20% of all deaths per year. And it doesn’t just affect adults. In 2020, 2.4 million newborn babies died of sepsis in the first month of their lives. Most of these deaths happened in sub-Saharan Africa.…
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Customer journeys have become the state-of-the-art concept for understanding customer behaviors in a customer-centric way (Jaakkola and Terho, 2021; Becker et al., 2020; Akaka and Schau, 2019). Customer journeys are commonly defined as a series of firm- or offering-related touchpoints that customers interact with during their purchase and usage processes (Becker and Jaakkola, 2020; Lemon…
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Abstract Purpose Existing research on customer journeys has tended to focus on the customer’s purchase decision-making and firm-controlled touchpoints, overlooking indirect touchpoints where customer resources and behaviors influence the firm and other actors, beyond financial patronage. This article develops the concept of engagement journeys and discusses their implications on journey design and management. Design/methodology/approach This…
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Effective cross-cultural management is crucial for business survival at the global stage. More than 70% of jobseekers always consider workplace diversity as a major factor while evaluating job offers. Culturally diverse organizations also have higher productivity levels and are more profitable. But the competitiveness of multinational corporations depends on maximal use of ground-breaking technology (such…
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Q2.Where do we want to get to? Q3.How can we get there? (Oliveira et al., 2012) By February 2010, more than 170 studies about the process, structure, tools and benefits of TRM had been published (Vatananan and Gerdsri, 2010). In the first published studies, the authors were concerned with presenting different types of roadmaps, as…
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Abstract Higher education has recently experienced an advancement in teaching and learning methods. Academics are experimenting with innovative techniques in using e-learning due to the global pandemic which has given a new dimension to classroom teaching. Hybrid teaching is becoming the new norm for classroom teaching which includes both face-to-face and online modes. Smart gadgets…
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Abstract Purpose This study aims to conduct a systematic review and critically analyze the sentiment analysis literature in hospitality and tourism from methodological (data sets and analyzes) and thematic (topics, theories, key constructs and their relationships) perspectives. Design/methodology/approach Qualitative thematic review and quantitative systematic review were performed on 70 papers obtained from hospitality and tourism…
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Highlights Abstract This paper contributes to the understanding of the causal relationship between teacher turnover and student performance. We extend this research by examining the mechanisms through which turnover affects student learning, and by providing evidence on how schools respond to mitigate the disruptive effects of turnover. Using administrative data covering all state-school, age-16 students and…
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The financial sector has always been at the forefront of adopting new technology – and the rise of Artificial Intelligence (AI) is no exception. As the technology continues to grow in popularity across practically every industry, the financial services sector is making great strides in leveraging AI to transform its operations – and is uniquely…
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in their paper titled “Cultural intelligence increase student’s innovative behaviour in higher education: the mediating role of interpersonal trust,” emphasized the relevance of innovative behaviour among students to develop cultural intelligence. The authors stressed the positive effect of student exchange programs and how such programs develop individual competencies in understanding cultural differences and possess essential…
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in “Inclusive leadership and extra-role behaviours in higher education: does organizational learning mediate the relationship”, emphasized the need for innovative academic leadership practices to incorporate the strengths of mutual approaches into a more postmodern concept of relational and inclusive leadership. Based on social exchange theory and relational leadership theory, this paper highlighted the relevance of…

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