Position Overview
Under limited direction of the Sr. Business Officer, the Director of Business Operations is responsible for fiscal management and cross-organizational business operations in the college. This includes implementing University-wide central systems, processes, and policies, and overseeing college initiatives to improve business practice and organizational efficiency. The role leads departments with strategy development and decision-making through financial projections and analyses.

Key Details

• Type: Full-time
• Pay Grade: 32E
• Category: Business and Financial Services
• Reports to: Sr. Business Officer

Major Responsibilities

Strategic Operations

• Lead College strategic (long-term) and tactical (daily) efforts through analytics and process expertise on complex issues including enrollment, cost efficiencies, and financial/business systems
• Design and implement improved methods for managing work across the college; establish cross-training and career paths within administrative functions
• Provide individual training for College and departmental users on business operations and financial monitoring/reporting
• Serve as CHS business approver for financial, human resources, and administrative transactions/Webforms
• Review and approve personnel actions, salary and compensation changes, supplemental payments, purchasing/procurement, reimbursements, and other business processes
• Exercise independent judgment in evaluating requests and maintaining internal controls
• Develop material and maintain the College Staff Resource webpage and MS Teams Channel
• Participate in college vision and strategic planning activities

Budget and Planning

• Assist in reporting and monitoring College and Departmental budgets and expenses to create financial projections and ad-hoc analysis
• Oversee approval and processing of revenue, expenditure, and department budgets; maintain accounts and ledgers in compliance with regulations
• Work closely with Sr. Business Officer on fiscal year year-end close and financial performance
• Set department operating budgets, undergraduate and graduate funding, temporary teaching funds, and recruiting budgets
• Serve as College budget and planning authority, providing guidance to Department Business Administrators
• Perform complex financial analyses including revenue and expense projections

Procurement Management

• Serve as Procurement Manager for the college, overseeing credit card purchases, accounts payable, and accounts receivable
• Responsible for college-wide implementation and training for Concur and UD Exchange
• Implement new Procurement Policy/Process at the College level

Supervisory

• Direct supervisor for the Dean’s Office Business Administrator
• Dotted-line supervision to seven department Business Administrator I and II’s

Qualifications

• Bachelor’s degree and six years related experience, or equivalent combination of education and experience
• Degree in Accounting, Finance, or Business-related field preferred
• High level of independent judgment, initiative, and problem-solving skills
• High degree of confidentiality and discretion
• Proficient knowledge in budget preparation, analysis, and financial management
• Experience in a higher education institution preferred
• Strong attention to detail, analytical, critical thinking, and decision-making skills
• Advanced proficiency with spreadsheet, database, word processing, and presentation software
• Experience with UD financial system with report generation skills highly preferred
• Ability to be flexible, work independently, and handle a large volume of work
• Ability to handle multiple assignments concurrently and make independent decisions
• Effective communication and interpersonal skills
• Ability to interact with people of diverse backgrounds, skills, and abilities