Position: Assistant Director, Need Analysis, Central Processing, and Appeals — Full-Time, Exempt (Not Eligible for Overtime)
Location: West Lafayette, IN
Salary: Not specified in posting | Pay Band: S065 | Career Stream: Management 3 | Job Code: 20003502
Category: Financial Aid | Posted: Today | Application Due: Not specified

Role Overview: Manages experienced financial aid professionals and leads daily operations and administration of need analysis, central processing and verification processes, Student Aid Forms and Slate, and professional judgment appeals, ensuring compliance with applicable regulations. Establishes project priorities and provides guidance and training to support accurate, consistent, and efficient financial aid processing.

Key Responsibilities:

• Manage experienced financial aid professionals and lead daily operations/administration of need analysis, central processing, verification, Student Aid Forms and Slate, and professional judgment appeals
• Establish project priorities and provide guidance/training for accurate, consistent, efficient financial aid processing
• Work closely with the Associate Director and programming staff within and outside the Division of Financial Aid to coordinate system analysis and programming activities
• Conduct annual reviews and testing of system upgrades; provide training to divisional staff on related processes
• Apply financial aid expertise to determine initial aid eligibility and exercise professional judgment to reassess eligibility when student/family circumstances change
• Advise students, families, and other stakeholders on financial aid matters; support outreach events
• Serve on the Division of Financial Aid operations team, contributing to strategic planning and operational improvements

Education and Experience:

• Bachelor’s degree required
• Minimum of four (4) years of professional experience as an administrator or program administrator within an administrative setting

Skills:

• Interpersonal communication skills; ability to communicate effectively orally and via email with a diverse group of students, parents, and colleagues
• Strong technological skillset (familiarity with software and Microsoft Suite)
• Excellent analytical skills
• Attention to detail and ability to work in a fast-paced environment

Preferred:

• Experience in financial aid or higher education
• Supervision experience

Additional Details:

• Background check required for employment
• Retirement Eligibility: Defined Contribution Waiting Period
• Hybrid work: Flexibility to work in a hybrid arrangement once training is completed, with supervisor approval
• Internal candidates transferring between pay schedules (biweekly ↔ monthly) should coordinate their transfer date with their new manager for a smooth transition of pay, benefits, and retirement

Compensation Guidelines: https://www.purdue.edu/hr/mngcareer/compguidelines/index.php

Application Link: Apply through Purdue University’s careers portal (careers.purdue.edu)

About Purdue: Committed to making Purdue’s world-class education affordable, accessible, and valuable. For more than 150 years, Purdue has been known for groundbreaking STEM research as well as collective imagination, ingenuity, and innovation.

Purdue University is an EEO/AA employer. All individuals, including minorities, women, individuals with disabilities, and veterans, are encouraged to apply.