British Airways
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British Airways has been named the worst UK carrier to fly long haul in the latest airline customer satisfaction survey from Which?. The consumer brand surveyed travellers’ experiences on more 9,000 flights, with BA finishing joint bottom (with Air Canada) out of 19 airlines for long-haul flights. It also finished 12th out of 16 carriers…
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A British Airways plane infested with bed bugs was allegedly kept in service despite staff knowing about the problem – a claim the airline denies. The Sun reports that staff at the airline logged the issue after the insects were spotted – and passengers bitten – on a flight from the US to Heathrow last…
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