Summary

Santa Fe Community College (SFCC) in Santa Fe, NM, is hiring a full-time, regular, exempt Registration and Transcript Coordinator (Job Number JR112242) at a minimum starting salary of $46,080.00 (Salary Grade CS116), with final salary determined by experience, qualifications, and other relevant factors. The position is scheduled for 40 hours per week, typically 8:00 a.m.–5:00 p.m., Monday through Friday, though after-hours and/or weekend work may be required. This position must work onsite in Santa Fe, New Mexico.

Duties and responsibilities include:

• Serving as a liaison between the Office of the Registrar and internal and external stakeholders
• Evaluating and reviewing incoming transcripts and support documentation for transfer credit processing and student record accuracy
• Developing and maintaining procedural documentation related to transcript processing and records management
• Gathering, organizing, and analyzing information to support decision-making, process improvements, and enhanced student services
• Overseeing daily management of student academic documentation, processing external transcripts for credit evaluation, and supporting staff in maintaining records per college policies
• Providing guidance to faculty, staff, and students on registration processes and resolving registration issues
• Supporting configuration, testing, and optimization of the student information system
• Interpreting and applying academic policies, procedures, and federal regulations related to student records and registration
• Processing official transcript requests for timely and accurate delivery
• Providing operational support and backup coverage for Enrollment Services
• Supporting graduation and degree audit processes by reviewing records and identifying discrepancies

Knowledge, skills, and abilities sought include the ability to investigate and analyze information and draw conclusions; prioritize multiple projects; strong interpersonal and communication skills for working with diverse constituencies; knowledge of computerized student information systems; ability to develop and implement short- and long-range goals and operational policies; knowledge of federal, state, local, and college regulations; knowledge of admissions, registration, and records policies; advanced knowledge of student enrollment management; analytical and critical thinking skills; consultative and advisory skills; ability to make decisions on sensitive, confidential issues; program planning and implementation skills; and ability to lead and train assigned staff.

Requirements:

• Bachelor’s degree
• Three (3) years’ experience in enrollment services, the office of the registrar, or a student services role
• Required education may be substituted for additional relevant experience for up to two (2) years

Work environment: Typically performed while sitting at a desk or table or intermittently sitting, standing, or stooping, occasionally lifting light objects, in an office setting. Evening hours may be required.

Pre-employment: All offers are contingent upon successful completion of a criminal background check; some positions may require additional educational verification for accreditation compliance. SFCC hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

SFCC is a Hispanic-serving institution neighboring the eight northern Indian pueblos in Northern New Mexico, committed to attracting and retaining highly qualified and diverse faculty and staff, with a mission to “Empower Students, Strengthen Community. Empoderar a los Estudiantes, Fortalecer a la Comunidad.”

How to Apply

A complete application package must include the following required documents, uploaded to the Resume Drop Box section of your application. Incomplete packages will not be reviewed:

• Resume* — must fully document your experience; for each position include job title, description of duties and responsibilities, employment start and end dates (month and year), AND hours worked per week. Applicants wishing to receive credit for experience must clearly indicate the nature of their duties and responsibilities in each position. The college will not make assumptions regarding qualifications or experience.
• Cover Letter
• Unofficial Transcripts (official required upon hire)

Apply here::
Registration and Transcript Coordinator

For additional jobs, apply at https://jobs.sfcc.edu.