Type: Full-Time
Salary: 75,084.00 – 75,084.00 USD per year
Posted: Today
Category: Network/System Administrator
POSITION TITLE:
COMPENSATION RANGE: 75,084.00 – 75,084.00 USD per year
EMPLOYMENT CLASSIFICATION: Professional Administrative
DEPARTMENT: Information Sec, Networking & Comms
TARGET HIRE DATE: 6/1/2026
BENEFITS: UNC’s Career Hub
Candidates must have valid U.S. work authorization at the time of application; UNC cannot provide H-1B sponsorship at this time.
To ensure full consideration, applications must be received by 11:59pm (MT) on 04/17/2026.
Position Summary:
This position exists to ensure that the University of Northern Colorado’s network infrastructure, and associated systems, such as communications, are operating efficiently and are well maintained. The position provides network and communication systems support for the institution’s enterprise systems & applications, data center, student & staff networking needs, and instructional technologies. The Security, Networking and Communications (SNAC) department promotes a culture that empowers employees as individual contributors to make decisions while fostering a strong, collaborative, and supportive team.
Independently identify, investigate, and resolve networking or communication issues with support from colleagues or vendors. Example responsibilities: changes to ACLs, switches, and other network infrastructure without supervision. This position will act in support of multiple significant networking and communication systems such as: VPN, Authentication systems, Core Switches, Edge Switches, Internet Routers, Voice Infrastructure, Wireless, Layer 1-3 management in the data center, etc. including updates, operating system, implementing new networks, and/or maintaining existing networking appliances or services.
This position requires advanced knowledge across multiple disciplines of networking and voice infrastructure. A successful candidate will have a passion for education and technology, the ability to find creative solutions to complex problems, eagerness to take initiative, and outstanding written and verbal communication skills.
Job Duties:
50% Service & Support:
Configure desk phones and make the correct adjustments to the VoIP (or virtual telephony system) management systems.
Identifying misconfigured or malfunctioning switches and wireless access points.
Resolve user issues when connecting to the virtual private network.
Cabling and cable management.
Resolve connectivity issues on wired and wireless networks.
Troubleshoot wireless issues both remotely and in person for faculty, staff, and students using available documentation, input from the s, and using tools which provide data for issue resolution.
Understand and trouble shoot our authentication mechanisms for access to the network using available documentation, input from the s, and using tools which provide data for issue resolution.
Applying a solution based on documentation, education resources, input from the network engineers, and using tools which provide data for issue resolution.
Resolve issues where faculty/staff/students are suddenly having issues with network services.
Determine why an error is occurring and determine if it is something that can or needs to be fixed.
Resolve complex network issues by using best practice troubleshooting methodology.
25% Troubleshoot, Maintain, and Improve Networking and Communications:
Determine why a disruption occurred, investigate the root cause, and prevent it from recurring.
Monitor networking and communication tools for errors or other signs of misconfiguration.
Understand our firewall, network segmentation, and ACE strategies and apply them.
Understand the VLAN scheme and how that should impact requests for changes.
Fully utilizing and maintaining technologies that are this position’s responsibility.
Improve networking and communication services, and technologies.
Enhance the team’s understanding of networking and communications.
Update and maintain network equipment.
Work with external vendors to troubleshoot issues outside the university network.
Look for improvements or services to repair based on feedback from the community or peers.
20% Supporting Project Work:
Improve network performance for an individual user.
Resolve a specific, moderately complex piece of a larger project.
Implement a specific or limited function in a monitoring and management tool.
Make significant changes to a network infrastructure or devices in collaboration with other members of the team.
Understand how a component of a project operates or understand how it needs to be configured in support of a larger project by using documentation provided by the vendor, available vendor resources, or consulting with peers.
5% Maintain and Enhance Professional Skillset:
Pursue professional development to maintain expertise in best practices network design and function.
Research and recommend the next generation of infrastructure.
Research solutions to technical challenges.
Minimum Qualifications:
A college degree from an accredited college or university.
At least 2 years of experience providing support for network infrastructure and associated technologies.
Experience with: Cisco Call Manager, Teams Voice, wireless infrastructure troubleshooting, VoIP, cabling, access control lists or access control entry, firewall management, installation and configuration of switches and access points.
Excellent team building and interpersonal skills with the ability to motivate and educate coworkers.
Superb interpersonal skills: able to work with customers at all levels and develop effective solutions to diverse and complex business problems.
Strong written and oral communication skills, sufficient to convey complex issues effectively to technical and non-technical audiences.
Expertise supporting network infrastructure and voice technologies.
Competence with asset management principles.
Strong time-management and organizational skills, with a record of being flexible, accurate, detail-oriented, reliable, and self-motivated.
Demonstrated ability to work in a team-oriented work environment.
Flexible schedule to perform major campus maintenance and upgrades to critical technologies.
Knowledge of physical plant infrastructure and IP technologies, top-level understanding of enterprise voice, network and server technologies, familiarity with web tools and technology and desktop related hardware.
Benefits:
Benefits available include health, dental, vision, life and long-term disability insurance, as well as a selection of several defined contribution retirement plans for all full-time positions. Employees at UNC receive sick leave, and other leave options may be available based on position. Full-time employees are eligible to receive tuition waiver benefits, as well as dependents and spouses of UNC Employees who are employed at 0.5 FTE or above are eligible for undergraduate dependent tuition grants of up to 50%. These tuition grants will cover in-state tuition charges. Further requirements may exist. Other benefits may be available based on position.
About UNC
The University of Northern Colorado is a public doctoral/research institution located in Greeley, Colorado. UNC’s commitment to education began in 1889 and continues to be a transformational force for our students. Recognized as a top university for social mobility, UNC is proud to be a Hispanic Serving Institution and to serve more than 44% of our undergraduates who are the first in their family to attend college. UNC is also committed to providing our faculty and staff with the support they need to succeed as professionals, educators, and in life. Please visit UNC’s Career Hub, to learn more about UNC’s strategic plan, school programs, and employee benefits. Go Bears!
EEO Statement
The University of Northern Colorado offers an educational and working environment that provides equal opportunity to all members of the UNC community. In accordance with federal and state law, UNC prohibits unlawful discrimination, including harassment, based on race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. UNC also prohibits discrimination based on gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure UNC’s compliance with this policy.
ADA Accommodations
The University of Northern Colorado is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 970-351-2718 or human.resources@unco.edu.
Background Check
Satisfactory completion of a background check, educational check, and authorization to work in the United States is required after a conditional offer of employment has been made. The successful candidate must submit original transcripts within one (1) month of hire.
This position is contingent on funding from the Colorado State Legislature, approval by the Board of Trustees, and subject to the policies and regulations of the University of Northern Colorado.
Clery Act
In compliance with the Clery Act, the most recent University of Northern Colorado Annual Campus Security and Fire Safety Report is available online. A paper copy can be requested at the UNC Police Department. This report contains crime statistics and policy statements related to safety, conduct processes and Title IX investigations.
Satisfactory completion of a background and education check, receipt of original transcripts within one month of hire, and authorization to work in the United States are required after a conditional offer of employment has been made.
Federal regulations require that the University of Northern Colorado retain all documents submitted by applicants. Materials will not be returned or copied for applicants.
The University of Northern Colorado (UNC) is a Doctoral/Research University enrolling approximately 13,000+ graduate and undergraduate students. The University, founded in 1889, is located in the City of Greeley, which has a growing population of 100,000. Greeley is situated an hour north of Denver and about 30 miles east of the Rocky Mountains. Further information about UNC and Greeley is available at http://www.unco.edu.
This position is contingent on funding from the Colorado State Legislature, approval by the Board of Trustees, and subject to the policies and regulations of the University of Northern Colorado.
The University of Northern Colorado is an Affirmative Action/Equal Opportunity employer that is committed to a culturally diverse staff, faculty, and student body.
The University will not engage in unlawful discrimination in employment or educational services against any person because of race, color, religion, gender, age, national origin, disability, or veteran status. Veteran status and people with disabilities are encouraged to apply. It is the University’s policy to prohibit discrimination in employment or educational services on the basis of sexual orientation or political affiliation. The University will likewise take affirmative action to ensure that student applicants and enrolled students are treated during the enrollment at the University without regard to race, religion, gender, age, national origin, disability or veteran status. Such affirmative action shall include, but not be limited to the following: employment, upgrading, demotion or transfer, recruitment or recruitment advertising; layoff, retirement, or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. Furthermore, the University will post in conspicuous places, notice setting forth the provisions of this University’s Equal Opportunity Policy.
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