Workplace safety
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Chaos erupted at a hotel when Singapore Civil Defence Force (SCDF) paramedics responded to reports of a drunk man in his 40s who had allegedly been assaulted. The man claimed he had been enjoying drinks at a wedding banquet when a group of strangers attacked him. When the medics arrived, however, he hurled invective at…
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Emotional intelligence — regulating and understanding one’s own feelings as well as other people’s emotions — is an asset in the workplace. Tapping into this skillset can yield impactful results: it can harmonize teamwork, reduce conflict, bolster morale, and enhance the customer experience for students, alumni, and donors. When employees operate with a high degree…
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