Photo by Yuting Gao on Pexels.com Here are some of the common instances where cross-selling and upselling occur: 1. Sales Reps and Customer Success Managers As detailed in the examples above, cross-selling and upselling happen at the point of sale with a salesperson, after a customer has been using a product for a while with … Continue reading 3 Examples of Cross-Selling and Upselling
Tag: Upselling
What’s the difference between cross-selling and upselling?
Photo by Kampus Production on Pexels.com Cross-selling is encouraging the purchase of anything in conjunction with the primary product. For example, if a customer has already purchased a subscription to your marketing tool, cross-selling would encourage that customer to purchase a subscription to your CRM. If your company offers a separate product or service that … Continue reading What’s the difference between cross-selling and upselling?
You must be logged in to post a comment.