American Airlines
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American Airlines put an unspecified number of employees on leave for their involvement in an incident in which several Black passengers were removed from a flight in Phoenix, allegedly over a complaint about body odor. American CEO Robert Isom wrote in a note to staff that the incident was unacceptable. “I am incredibly disappointed by what happened on…
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The busy summer travel season is here, and airlines are working hard to keep their planes and people moving without much headache to the customer. However, some are better than others. Travel website The Points Guy published its annual list of the 10 best airlines in the US on Wednesday. It used 2023 data from airlines and the…
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A traumatized flier has sued American Airlines for breaching passengers’ trust. According to the distressed traveler, American Airlines’ pilots—in a weird, unprofessional service—crashed into a sign on the runway at JFK Airport. The pilots knew their plane’s wing was broken but they took off anyway, ignoring loud screams from horrified passengers. Howard Scott Laser (the…
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